Bright Stars Academy Mobile Terms of Service
Bright Stars Academy Pty Ltd (ABN 67 695 541 872)
hello@brightstarsacademy.com.au
Document Version 2.0 — Effective 12 October 2026
These Mobile Terms of Service ("Mobile Terms") govern your participation in the Bright Stars Academy SMS/MMS text message marketing program ("Program") operated by Bright Stars Academy Pty Ltd (ABN 67 695 541 872) ("we," "us," or "our"). By opting in to the Program, you agree to these Mobile Terms.
We may modify or cancel the Program or any of its features without notice. We may also update these Mobile Terms at any time. Your continued use of the Program following the effective date of any such changes constitutes your acceptance of the updated Mobile Terms.
These Mobile Terms should be read together with our Privacy Policy, which is available at brightstarssoccer.com.au.
1. THE PROGRAM
1.1 The Program allows us to send you commercial electronic messages via SMS and MMS to the mobile number you provide at the time of opt-in.
1.2 Messages sent through the Program may include:
(a) service-related messages such as alerts, information, updates, and reminders about your enrolment or participation in our programs; and
(b) promotional messages such as special offers, promotions, and other marketing information about Bright Stars Academy programs, events, and services.
1.3 Message frequency varies. You may receive up to 10 messages per month, though the actual number may be higher or lower depending on our current activities.
1.4 We do not charge for the Program. However, standard message and data rates may apply depending on your mobile carrier and plan. You are solely responsible for all charges imposed by your wireless provider. Check your mobile plan and contact your wireless provider for details.
2. CONSENT AND OPT-IN
2.1 By providing your mobile number and opting in to the Program (whether via our website, an online form, a marketing campaign), you expressly consent to receive recurring SMS and MMS marketing messages from us at the mobile number you provide.
2.2 Your consent to receive marketing messages is not a condition of purchasing any product or service from us. Your participation in the Program is completely voluntary.
2.3 You confirm that you are the account holder or have the account holder's permission to opt in using the mobile number provided.
2.4 You must be 18 years of age or older to participate in the Program. If you are under 18, a parent or guardian must provide consent on your behalf.
2.5 If you get a new mobile number, you will need to sign up for the Program again using your new number.
3. OPT-OUT AND UNSUBSCRIBE
3.1 You may withdraw your consent and opt out of the Program at any time by:
(a) texting STOP to BrightStars;
(b) clicking the unsubscribe link (where available) in any message you receive from us; or
(c) contacting us directly at hello@brightstarssoccer.com.au or 03 9961 6016
3.2 We will process your opt-out request within 5 working days of receipt, in accordance with the Spam Act 2003 (Cth). You may receive one final confirmation message acknowledging your opt-out. No further marketing messages will be sent to your mobile number after your opt-out is processed.
3.3 Opting out of the Program does not affect any transactional or service messages we may be required or permitted to send you in connection with your enrolment or participation in our programs.
3.4 If you have subscribed to other Bright Stars Academy mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
3.5 If you opt out and later wish to re-subscribe, you may do so by texting Hello to BrightStars or by opting in again through our website or a marketing campaign.
4. HELP AND SUPPORT
4.1 For help with the Program, text HELP to BrightStars, or contact us at:
Email: hello@brightstarssoccer.com.au
Phone: 03 9961 6016
Website: brightstarsacademy.com.au
4.2 We will respond to support requests within 3 business days.
5. CHANGES TO SHORT CODE OR PHONE NUMBER
5.1 We may change any short code or telephone number we use to operate the Program at any time and will notify you of these changes.
5.2 You acknowledge that any messages, including any STOP or HELP requests, sent to a short code or telephone number we have changed may not be received. We will not be responsible for honouring requests made to a changed number or code.
6. COMPATIBLE CARRIERS
6.1 The Program is available on most major Australian mobile carriers. We do not guarantee that the Program is available on all carriers or devices.
6.2 Wireless carriers supported by the Program are not liable for delayed or undelivered messages. We are not liable for any delays or failures in the delivery of messages caused by your carrier or device.
7. PRIVACY AND DATA USE
7.1 By participating in the Program, you consent to the collection, use, and disclosure of your mobile number and related information in accordance with our Privacy Policy.
7.2 We collect your name, phone number, email address, and preferences through the Program. We use this information to send you promotions, special offers, updates, reminders, and general information about Bright Stars Academy.
7.3 We do not sell or share your mobile number with third parties for their own marketing purposes without your separate consent.
7.4 For full details of how we handle your personal information, including your rights of access and correction, please refer to our Privacy Policy at brightstarssoccer.com.au.
8. COMPLIANCE WITH APPLICABLE LAW
8.1 The Program is operated in compliance with the Spam Act 2003 (Cth) and the Australian Communications and Media Authority (ACMA) guidelines for commercial electronic messages.
8.2 All commercial messages sent through the Program will:
(a) identify Bright Stars Academy as the sender;
(b) include our contact details; and
(c) include a clear and functional unsubscribe mechanism.
8.3 We will not send commercial messages to any person who has opted out of the Program.
9. LIMITATION OF LIABILITY
9.1 To the maximum extent permitted by law, we are not liable for any loss or damage arising from your participation in the Program, including any failure or delay in message delivery, any errors in message content, or any unauthorised access to your mobile number.
9.2 Nothing in these Mobile Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited, including under the Australian Consumer Law.
10. CONTACT US
For any questions about these Mobile Terms or the Program, please contact us:
Bright Stars Academy Pty Ltd
ABN 67 695 541 872
hello@brightstarsacademy.com.au
03 9961 6016
Office 4260, 470 St. Kilda Road, Melbourne, Victoria 3004